When Songflow receives the money from the DSP's (Music Services) we distribute the income into the balance/wallets of the separate artists.
The time between the initial play/download and pay out of royalties takes about 2,5-4 months. Some smaller DSP's pay out later.
As an artist you can expect your royalties to show up on your Balance in the second half of the month.
When you request a withdrawal it depends on your payment method when it will be paid out, as we have a system where we group the royalty payments for pay out.
PayPal accounts will be paid out at the end of the month.
Bank accounts will be paid out more often, especially in the first days after the new royalties have been distributed and another payment round at the end of the month.
If you have requested a withdrawal and more money has been added to your balance, then you can't add that to the pending payment request.
Please contact firstname.lastname@example.org to request to cancel the withdrawal so a new request can be done for the full amount on your balance
Good to know / FAQ on royalties
We pay out in EURO.
The minimum threshold for bank accounts: 25 Euro
The minimum threshold for PayPal: 25 Euro
It's very important to indicate the correct information for administration and VAT purposes. You are responsible for submitting the correct information.
We can't indicate what the stream value is. This varies per subscription type per country every month.
The iTunes royalties include the income for the "iTunes Match" service, which are not download sales.
After your withdrawal request is accepted and payment is processed, you can find your self-bill as a PDF document in your Balance/Transactions menu in the dashboard.
If you request an International Bank transfer outside the SEPA territories, the costs of the transaction will be recharged (BEN) to the artist/songflow user.
Also check our Terms and Conditions / Paragraph 5 for more information. https://songflow.com/terms